pgg123 Privacy Policy
Your personal information matters to us. This policy explains how we handle and protect the information collected in connection with the account you hold at pgg123.
This Privacy Policy ("Policy") explains our commitment regarding how we collect, store, process, and disclose the personal information of players who use the pgg123 platform (https://pgg123.mom). By continuing to use the platform in agreement with this Policy, you are considered to have accepted the data practices described here, including the product usage practices set out herein.
pgg123 prioritizes the security of your personal data. We protect your information using SSL encryption technology and up-to-date security systems. If you have read and understood this Policy and have any questions, you can contact us at [email protected].
Types of Personal Information Collected
We collect certain personal information when you register an account, deposit funds, play games, and carry out communication activities on pgg123. The information collected can be categorized as follows—
Registration Information
This includes your name, date of birth (to verify you are 21+), contact email address, and phone number provided when opening an account. Identity verification may be carried out using a national registration card or citizenship identity card.
Financial Information
We store payment records from deposits and withdrawals made through KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services. We do not store full card numbers or bank account numbers — only transaction amount records are retained.
Gaming Activity Records
The platform records the type of game played, session duration, bet amounts, and results. These records are used to support responsible gaming practices.
Technical Information
When you access the platform, data such as IP address, browser type, device model, operating system (OS), and service usage timestamps are collected automatically.
Location Information
Your country or region can be estimated based on your IP address. However, we do not collect precise GPS location data, and the platform does not request GPS access.
Support Communication Records
When you contact us via customer support Live Chat, the messages sent and resolution records are retained. These records help us improve our service quality.
How is the collected information used?
pgg123 uses the personal information collected only for the following purposes—
- Account Management — Used for account registration, verification, and onboarding.
- Financial Verification — Used to process and verify deposit and withdrawal transactions.
- Responsible Gaming — Used to enforce player protection policies and apply gaming limits.
- Customer Support — Used to provide assistance via Live Chat and email.
- Platform Improvement — Used to improve service quality and resolve technical issues.
- Security Checks — Used to prevent fraudulent activity, hacking, and money laundering.
- Legal Compliance — Used to ensure compliance with applicable laws, regulations, and rulings.
What We Do Not Do
We do not sell or share your personal information with third-party advertising companies without your consent. We do not send personal information to third parties that are not our service partners, except for financial intermediaries such as KBZPay and Wave Money.
Information Sharing and Disclosure
pgg123 does not share your personal information with anyone. However, in the following situations, sharing may occur in a limited and controlled manner—
Payment Processors
Only the minimum necessary information is shared with KBZPay, Wave Money, AYA Pay, CB Pay, and banking services to process and verify payments.
Legal Requests
If there is a court order, legal regulation, or official request from a relevant authority, only the information required to comply with the law will be disclosed.
Service Agents
Companies that provide platform development, IT security, or data auditing services must operate in accordance with the data protection agreement we have put in place.
Data Retention Period
pgg123 retains personal information for as long as your account is active. If your account is closed or deleted, you may request that your data be erased. However, financial records and records that must be retained under legal requirements may continue to be kept for as long as the law requires.
If you would like to request data deletion, contact [email protected] and share your account details. Once verification is complete, we will take care of it.
Cookies and Tracking Technologies
pgg123's website uses cookies and related tracking technologies. A cookie is a small piece of data stored in your browser—
Essential Cookies
Essential for maintaining login sessions, verifying accounts, and core platform functions. Blocking these cookies will prevent the platform from working properly.
Functional Cookies
Used to remember your language preference, game settings, and other personal preferences. Without these cookies, your settings will be reset every time you visit.
Analytical Cookies
Used to check platform performance and track usage statistics for service improvement. Data collected by these cookies is aggregated and is not personally identifiable.
Managing Cookies
You can block cookies from your browser settings. However, blocking essential cookies may cause issues when accessing and playing on the pgg123 platform.
Data Security Measures
pgg123 uses modern engineering techniques to protect your personal information—
- SSL / TLS Encryption — All data transmitted between your browser and our servers is encrypted.
- Restricted Access — Staff can only access data relevant to their role. Unrestricted access is not permitted and is subject to review.
- Regular Security Audits — Our technical team conducts regular vulnerability checks and keeps the environment up to date with current technology.
- Data Backup — Regular backups are maintained to protect against data loss.
- Account Verification — Two-step verification options are available when logging in.
In the Event of a Data Breach
If a personal data breach or data exposure occurs, affected players will be notified without delay and appropriate action will be taken. We will contact you from [email protected].
Player Rights
Every account holder at pgg123 has the following rights regarding their personal data—
Right to Access
You can request to view what personal information we have collected about you.
Right to Correct
You can request that inaccurate or outdated personal information be corrected.
Right to Delete
You can request deletion of data that we are not legally required to retain.
Right to Restrict
You can request that we stop processing your data and only store it.
Right to Data Portability
You can request that your data be provided to you in a structured, machine-readable format.
Right to Object
You can object to the processing of your data for marketing purposes, and we will honor that objection.
How to Exercise Your Rights
To exercise any of the rights listed above, please write to us at [email protected]. We will verify your identity and respond as quickly as possible.
Protection for Those Under 21
pgg123 is a platform for players aged 21 and above only. We do not intentionally collect or store personal data from anyone under the age of 21.
If we become aware that data from a person under 21 has been collected, we will delete it immediately and take appropriate action. If you come across a player under 21, please notify us at [email protected].
Policy Updates
pgg123 may update this privacy policy when necessary. For significant changes, a notice will be posted on the platform and account holders will be informed by email.
Continued use of the platform after any update is considered acceptance of the revised policy. If you have read the policy and do not agree, you may stop using pgg123 and contact us at [email protected].
Contact Details
Have any questions?
If you have any questions, requests, or complaints about this Privacy Policy, you can contact us through the following channels—
24/7 Live Chat: Reach us instantly in Myanmar language via the Live Chat on the platform
Email: [email protected]