pgg123 Responsible Gambling Guide
Gambling should be for fun. At pgg123, you have the right to manage your play with tools like self-exclusion, deposit limits, and time-out.
Keeping Gambling Under Control
pgg123 doesn't just offer games for Myanmar players — we always put the safety and well-being of each player first. Gambling is a form of entertainment, and when played beyond a reasonable level, it can affect other areas of your life.
That's why we provide the following tools and services to help players take control of their own gambling. Read this guide, which encourages personal decision-making and responsibility, and enjoy gambling in a balanced, informed way.
Self-Control Tools We Provide
Deposit Limits
Set daily, weekly, or monthly deposit limits to plan your gambling spend in advance. Limits take effect immediately once set, and any changes must be made by contacting us via Live Chat.
Time-Out
You can pause your play for anywhere from 1 day to 3 months. During a Time-Out, your account is completely inaccessible and all bonus and marketing communications will stop.
Self-Exclusion
If your gambling feels out of control, you can request self-exclusion. Your account will be closed for 6 months, 1 year, or indefinitely until you decide otherwise, and we will not reopen it during that period.
Viewing Your Play History
You can view all your deposit, withdrawal, and gameplay records on our platform. We recommend checking these records regularly to understand your own gambling patterns.
24/7 Support Team
If you have any concerns about gambling, our support team is available 24/7 via Live Chat in Myanmar language. We're here to help with care and without judgment.
Child Protection
Protect your account with a strong password. When football betting records or screens are open, make sure members under 21 cannot access them.
Warning signs of problem gambling
If you notice any of the following signs, stop playing immediately and contact our support team —
- Continuing to play to chase losses
- Hiding gambling activity from family and friends
- Borrowing money or selling belongings to fund gambling
- Feeling anxious or unable to stop thinking about gambling
- Neglecting work, family, or health because of gambling
- Having a strong urge to change limits you have already set
Healthy gambling habits
If you want to keep gambling fun, try these tips —
- Only play with an amount you can afford to lose
- Set a time limit before you play and use the Time-Out tool
- Always remember that gambling is not a source of income
- Do not start playing when you are bored or feeling down
- Review your play history regularly and check your own spending
- Stop as soon as you lose, and do not expect to win it back right away
How to request self-control tools
Getting pgg123 support tools takes just a few minutes —
Open Live Chat
Click Live Chat 24/7 from any game screen — we respond instantly in Burmese.
Choose a tool
Deposit limit, Time-Out, or Self-Exclusion — just tell us which one you need.
Set a period
Discuss the period or limit amount with us — your decision will be actioned as a priority.
Takes effect immediately
Once the tool is set, it takes effect right away and a confirmation will be sent by email.
What you should understand about the nature of gambling
Game results are produced by a Random Number Generator (RNG), so no outcome can be predicted in advance. Even experienced players always carry a risk of losing.
RTP (Return to Player) is a figure showing the percentage of total bets returned to players. Because it only becomes meaningful over a very large number of rounds, you cannot rely on RTP in a single session or a single day of play.
Even with solid strategy, live casino games like Baccarat, Roulette, and Sic Bo can result in losses. Treat gambling as entertainment only — do not expect it to generate money automatically.
How to get help
If gambling is starting to feel like a problem, do not hesitate — contact us right away, no judgment —
24/7 Live Chat
Click the Live Chat button on any game screen on the pgg123 platform to speak directly with our support team in Burmese, right away.
Email: [email protected]
We will help you without criticism or judgment, and we keep all conversations confidential.
Responsible gambling quick answers
Understand the nature of gambling and
enjoy it responsibly
Setting a limit lets you keep playing with confidence — log in to pgg123 today and explore the games